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At Tristar Immigration, we understand the importance of timely and secure delivery of your immigration documents. Our shipping and delivery policies are designed to ensure that your documents reach you safely and efficiently.
Document Shipping
- Electronic Documents: Most of our communication and document transfer will be conducted electronically. Official documents that can be sent via email will be delivered to the email address specified by you during the application process at no additional cost.
- Physical Documents: For delivery of physical documents, such as original immigration forms and letters, we use trusted courier services to ensure secure and swift delivery.
- Standard Delivery: Our standard shipping method includes tracking and is free of charge. Standard delivery times vary by location but typically range from 5-7 business days.
- Expedited Delivery: Expedited shipping options are available at an additional cost. Delivery times for expedited shipping are typically 2-3 business days, depending on your location.
Tracking Your Delivery
- Upon dispatch of your documents, you will receive a tracking number by email. You can use this number to track the status of your delivery on the courier’s website.
International Shipping
- Tristar Immigration offers international shipping. Please be aware that delivery times may vary significantly based on your geographic location and local customs processes. Additional charges may apply for international shipping.
Delivery Issues
- If you experience any problems with your delivery, such as delayed arrival or missing documents, please contact our customer service immediately. We will work diligently to resolve the issue and ensure that you receive your documents as soon as possible.
Contact Us
For any inquiries regarding our shipping and delivery policies, or to update your delivery address, please contact our support team at info@tristarimmigration.com.
